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Difference between Inbound vs outbound call centers
by Ameya Damle May 8, 2021

Call centres are the need of the time and must be selected according to the needs of the company. Inbound Call centres are the ones with higher number of incoming calls whereas outbound call centres are the ones with higher number of outgoing calls.

Posted in bpo, business process outsourcing, call center, call centre, CallCenter, customer service, customer support

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